FAQ’s

Q: Can I purchase an entry ticket online?
A: 
Yes, click here to purchase your entry ticket and skip the queue at the Event!

Q: I’ve lost my ticket, what do I do?
A: Don’t stress, it’s not lost forever. Click here to re-send your ticket to your email inbox. You can also alert Event staff at the entrance and they can help you.

Q: I need further help with purchasing my ticket online?
A: Our online ticketing is outsourced through Lup Ticketing. Click here to be redirected to their help page which is monitored 24/7

Q: How do I get to the event?

A: The event is held at Reid Park, Boundary Street, Townsville, Queensland. For more information, click here.

Q: Is there parking available at the event?
A: Yes, to find out more about parking click here.

Q: What are the opening hours?
A: Friday , Saturday and Sunday 8:30am – 4:00pm

Q: Is there an entry cost?
A: Yes, adults are $12, seniors card $10 and children 16 and under are free with an adult.

Q: Do carers to a Companion Card Holder have to pay ?
A: A paid or unpaid assistant or carer assisting the holder of a current Companion Card are admitted FREE.

Q: Is there a list of exhibitors?
A: Yes, the list of exhibitors is updated regularly. Click here to view the full list of exhibitors. Please note, the list will be updated regularly leading up to the event, so be sure to check back often!

Q: How do I get the Event Guide?
A: The event guide will be available at the event entrances.

Q: How do I know when the entertainment is on?
A: All entertainment running times are published in the Event Guide.

Q: How do I enter to win the prizes?
A: All prize information and how to enter is published inside the Event Guide.

Q: Is there an ATM available at the event?
A: Yes, ATM’s will be available near the event entrance (fees may apply).

Q: Is there food available at the event?
A: Yes there is a number of different food stalls at the event.

Q: Are pets allowed at the event?
A:  No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

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