Frequently Asked Questions

KEY EVENT INFORMATION

Opening Hours:

17 – 19 May 2024

Friday:  8:30am – 4:00pm
Saturday: 8:30am – 5:00pm
Sunday: 8:30am – 4:00pm

Venue: Reid Park, Boundary Street, Townsville, QLD, 4810

Parking: Parking is available at the Townsville Civic Centre, adjacent to Reid Park. Main access via Boundary Street.

Q: Can I purchase tickets at the event?

Yes, you can buy tickets at the event, however, if you purchase your tickets online you get express entry at the gate.

Yes, Tap and Go – Note: Tickets are available at the gate by credit card and Eftpos ONLY. No cash sales.

Q: Do carers to a Companion Card Holder have to pay?

A: A paid or unpaid assistant or carer assisting the holder of a current Companion Card are admitted FREE.
All carers will need to complete the online ticketing questionnaire to receive the pass.

Q: What discount cards do you accept?

A: This event offers discounted entry to people with a valid Seniors Card, Seniors Card +Go, Seniors Business Discount Card, Veteran Affairs Card, Pension Concession Card (Aged only) and Companion Card holders. Tickets are only valid when shown with the valid Card.

Q: Can I get a multiple day ticket?

A: Yes, multiple day passes are available for purchase. Adults $18, Seniors $15, Children 16 and under free with an adult.

Q: How do I get to the event?

A: The event is held at the Reid Park, Boundary Street, Townsville, QLD, 4810.

Q: Is there parking available at the event?

A: Parking as available at the Townsville Civic Centre, adjacent to Reid Park. Main access via Boundary Street.

Q: Are there ATM's at the event?

A:  No ATMs will be available on site.

Q: How do I get a copy of the Event Guide?

A: The Event Guide will be available at the event entrance. An online version of the event guide will be available on this website the week of the event.

Q: Is there a list of exhibitors?

A: Yes. The exhibitor list is available online and within the Event Guide.

Q: Is there food available at the event?

A: Yes there is a number of different food stalls at the event.

Q: Are pets allowed at the event?

A:  No dogs or other animals are allowed within the event (except registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

Q: Can I smoke at the event?

A: No. Smoking (including e-cigarettes) inside the event precinct or within 10 metres of the event entrances is prohibited.

Q. Why is there a ticket fee?

Our expo charges an entry fee as we provide attendees with the opportunity to discover, compare, and engage with a wide range of outdoor, camping and adventure products and services in one convenient location, ultimately saving them time and effort in their search for the perfect gear or experience. The small fee helps cover operational costs, ensures we are displaying quality exhibitors and featuring industry experts, supports our locals, and provides enhanced experiences with interactive displays, informative workshops and entertainment, creating a more engaging and memorable experience for attendees! 

Q. Why is the expo cashless?

Our company continues to exclusively take electronic payments to keep inline with policies in the wake of the global pandemic, taking into consideration our staff, exhibitors and our communities. Reasons in addition to supporting contactless payment includes security and convenience considerations. We apologise for any inconvenience caused.