Frequently Asked Questions

KEY EVENT INFORMATION

Opening Hours:

– Friday 13th May 2022: 8:30am – 4:00pm
– Saturday 14th May 2022: 8:30am – 5:00pm
– Sunday 15th May 2022: 8:30am – 4:00pm

Tickets available online only:

– Adult Single Day: $15
– Adult 3 Day Pass: $18
– Seniors Card Single Day: $12
– Seniors Card Three Day: $15
– Children Under 16: FREE*

Every person attending the event must be registered, including children.

Venue:

Reid Park, Boundary Street, Townsville, QLD, 4810

Is this event COVID Safe?

This event is running under a COVID Safe Event Plan approved by the Townsville Public Health Unit. All patrons will need to abide by the COVID Safe rules as set out to attend this event. All patrons will need to pre-purchase their tickets online and complete a short COVID Safe questionnaire. If you do not pass the questionnaire or do not wish to comply with the COVID Safe rules, then you will not be permitted within this event. It is illegal to supply false information.

Can I purchase tickets at the event?

No, due to COVID Safe practices, all tickets must be pre-purchased online.

Why are tickets only available online?

Tickets are only available online to reduce contact points and to record patron contact details in line with COVID tracing requirements. This is the new normal and a requirement under COVID Safe Event Plan.

Do carers to a Companion Card Holder have to pay?

A paid or unpaid assistant or carer assisting the holder of a current Companion Card are admitted FREE. All carers will need to complete the online ticketing questionnaire to receive the pass.

What discount cards do you accept?

This event offers discounted entry to people with a valid Seniors Card, Seniors Card +Go, Seniors Business Discount Card, Veteran Affairs Card, Pension Concession Card (Aged only) and Companion Card holders. Tickets are only valid when shown with the valid Card.

Can I get a multiple day ticket?

Yes, there are multiple day tickets available at a discounted cost. Please note all patrons (including children) must register due to COVID-19 contact tracing requirements.

How do I get to the event?

The event is held at the Reid Park, Boundary Street, Townsville, QLD, 4810. Click here for more details on parking and how to get there.

How do I get a copy of the Event Guide?

The Event Guide will be available at the event entrance and online.

Is there a list of exhibitors?

Yes, the list of exhibitors is available on this website, follow the links in the menu.

How do I know when the entertainment is on?

All entertainment running times are published on this website, follow the links in the menu.

Is there food available at the event?

Yes, there will be a number of different food stalls at the event.

Are pets allowed at the event?

No dogs or other animals are allowed within the event (excepting registered guide, hearing or assistance dogs). For details on conditions of entry, click here.

Can I smoke at the event?

No. Smoking (inlcuding e-cigarettes) inside the event precinct or within 10 metres of the event entrances is prohibited.